- CME Activity and Attendance records Policy
- Accessibility Statement
- Community Policy and Guidelines
- Copyright Statement
- Intellectual Property Policy
- Peer Review Statement and Guidelines
- Policy for Enduring Materials
- Privacy Statement
- Support Statement
- Terms of Use
- Trust and Safety Guidelines
- Hedarian Partner and Learner Honor Code
Hedarian Support Statement
At Hedarian, we are committed to providing exceptional support to enhance your learning experience. Our team is here to help you navigate our platform, resolve issues, and make the most of the resources available. Whether you're a learner, an educator, or someone exploring new opportunities, we're here to assist every step of the way.
Our Support Services
- Technical Assistance: Having trouble accessing a course or experiencing technical issues? Our technical support team is ready to help you solve any platform-related problems quickly and efficiently.
- Account and Billing Support: Questions about your account or billing? Our team can provide detailed information and solutions for account settings, payment inquiries, and subscription management.
- Course Navigation and Access: Need help finding or accessing courses? We can guide you through course selection, enrollment processes, and access to course materials.
- Resource Guidance: Looking for additional learning materials or support resources? We can direct you to the best tools and content that Hedarian has to offer to complement your learning journey.
- Feedback and Suggestions: We value your input and are always looking to improve. Share your feedback or suggestions on how we can enhance the platform and better serve your educational needs.
How to Reach Us
- Email: Contact us anytime at [email protected], and we'll get back to you as soon as possible.
- WhatsApp: Use our WhatsApp feature on the website for instant support during business hours. Or chat to us at +971 50 188 4309.
- Help Center: Visit our Help Center at www.Hedarian.com/pages/resources for answers to frequently asked questions, user guides, and helpful articles.
Our Commitment to You
We are dedicated to providing you with reliable, courteous, and responsive support. Our team is trained to offer clear and practical solutions tailored to your needs, ensuring you can focus on your learning without any hassles.
Support Hours
Our support team is available from 09:00 AM to 5:00 PM, Monday to Friday. During these hours, we strive to deliver the fastest and most effective service to resolve your inquiries.
End Note
At Hedarian, your successful learning experience is our priority. We understand the importance of having the right support at the right time. Thank you for choosing Hedarian, where we empower your learning with quality support every step of the way.