Managing Hospitals Through KPIs
11 Students
29.99 د.إ
Course Duration: 1 Hour
Course level: beginner
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About the Course
This course provides an in-depth exploration of Key Performance Indicators (KPIs) in hospital management, focusing on their critical role in implementing value-based management (VBM) to enhance patient outcomes and operational efficiency. Participants will learn how to define, track, and utilize KPIs effectively, ensuring alignment with strategic goals while overcoming common challenges in the implementation process. By the end of the course, attendees will be equipped with the knowledge and skills needed to drive continuous improvement and achieve excellence in healthcare delivery.
Course Objectives
Participants will explore the various types of KPIs used in hospital management, including those related to quality of care (e.g., mortality and infection rates), operational efficiency (e.g., average length of stay), financial performance (e.g., revenue per patient), and employee satisfaction (e.g., turnover rates). This objective emphasizes the importance of KPIs as measurable values that inform decision-making and drive improvements across multiple facets of hospital operations.
Attendees will learn to design a structured approach for selecting and implementing KPIs, focusing on defining clear organizational goals, identifying critical success factors, and choosing relevant metrics. This objective covers best practices for establishing targets and benchmarks, assigning responsibilities, and developing effective data collection methods, ensuring that KPIs are aligned with the hospital's strategic priorities.
This objective will equip participants with the tools to recognize and address common challenges in KPI implementation, such as data collection inconsistencies, resistance to change among staff, and integration of multiple systems. Strategies for fostering staff engagement, ensuring data quality, and overcoming cultural barriers will be discussed, enabling participants to navigate potential roadblocks effectively.
Participants will learn how to use KPIs as a foundation for fostering a culture of continuous improvement within their organizations. This includes techniques for regular monitoring and reporting of KPIs, facilitating communication and collaboration among departments, and leveraging data insights to make informed adjustments. The objective emphasizes the importance of celebrating successes and encouraging ongoing learning to sustain momentum in quality and performance improvements.
Course curriculum
- Course Introduction
- Pre-Test
- Lesson 1 - Introduction to KPIs in Hospital Management
- Lesson 2 - Importance of KPIs in Hospital Management - 1
- Lesson 3 - Importance of KPIs in Hospital Management - 2
- Lesson 4 - Implementation of Hospital KPIs
- Lesson 5 - Challenges in KPI Implementation
- Lesson 6 - Overcoming Challenges in Implementation
- Course Summary
- Post-Test
- Course Evaluation
- Managing Hospitals Through KPIs - Presentation
Requirements
All Healthcare Learners are required to gain a pass rate of 70%. This will then count as 1 CME Accreditation.
There are 10 multiple choice questions related to the course you have just watched. Please select just one answer. You can always go back to the individual lessons if needed.
To receive your CME Credit, please follow the steps here: Click Here
Included Materials
Managing Hospitals Through KIPs Presentation PDF
Unlimited Access to Course Videos
Hedarian Course Certificate & Department of Health Abu Dhabi Category 1 CME