Hedarian

This course will teach dental professionals how to foster an open dialogue with anxious patients, ensuring they feel heard and understood. Attendees will learn how to explain dental procedures in simple, non-threatening language, addressing concerns and setting clear expectations. The use of positive language, such as replacing words like "hurt" with "slight discomfort," will be emphasized to help patients perceive treatments as less daunting.

Participants will explore the significance of familiarity and personalized care in reducing patient anxiety. They will learn how to ensure that the same dental team members attend to anxious patients whenever possible and how documenting patient preferences—such as preferred relaxation techniques—can enhance the experience. The importance of empathy and active listening will be discussed, with practical strategies for showing understanding and offering reassurance to patients based on their unique concerns.

This course will teach dental professionals how to transform their clinic space into a calming haven for anxious patients. Participants will explore methods to reduce sensory stimuli that may trigger anxiety, such as using noise-cancelling headphones, adjusting lighting, and incorporating calming scents like lavender. They will also learn how to make the waiting area more welcoming by offering comforting amenities, like cozy seating and soothing décor. Practical examples, such as providing patients with calming distractions or music during procedures, will help healthcare professionals understand how these small changes can greatly reduce patient stress.

To further reduce patient anxiety, dental professionals will learn various relaxation techniques that can be incorporated into the treatment process. This course will cover deep breathing exercises, guided imagery, and progressive muscle relaxation (PMR) as effective methods to help patients relax. Participants will learn how to guide patients through these techniques before and during their appointments, helping them control their anxiety and remain calm throughout the procedure.

All Healthcare Learners are required to gain a pass rate of 70%. This will then count as 1 CME Accreditation.

There are 10 multiple choice questions related to the course you have just watched. Please select just one answer. You can always go back to the individual lessons if needed.

To receive your Accreditee Certificate from DoH click here and follow the steps on TAMM (Abu Dhabi Unified Government Services Platform). Assuming a pass rate of 70% or over.

Managing Anxious Patients in the Dental Clinic PDF Presentation

Multiple Choice Questions & Answers